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Effective Date: December 1, 2013

INTERWOVEN™ recognizes that your privacy is important to you. We are committed to maintaining and using your information responsibly. Our privacy policy describes the information we collect and how we use it. 

In the event you have privacy policy related questions or concerns, please contact us by email or letter at the following: 

Attn: Kera Thompson


Address: 57 West 200 South, Ste 350

              Salt Lake City, Utah 84101


Information Collected

We may collect information, including your name, address, telephone number, email address, IP address, user name, password, information about you, your company or business, information about a gift card recipient, and, when necessary, date of birth and credit card and/or other payment/ordering information, when you:

  • Place an order from our Website

  • Inquire about our services or products

  • Subscribe to receive communications from us via email or register for an account on our Website

  • Participate in any of our surveys, contests or other marketing events

  • Submit information for employment consideration

This list is not comprehensive and may change as we add, delete or modify services and/or products we offer through the Website. We may also gather information about how visitors navigate through our Website by using clickstream data gathered with “cookies” and/or other online tools such as “pixel tags.” 

Use of Collected Information

The use of your information is subject to the privacy policy and terms and conditions of use in effect at the time you use this Website. We collect information that allows us, among other things, to:

  • Send you newsletters and/or communicate promotional offers that may be of interest to you about all of Interwoven’s products or services

  • Process and fill your orders

  • Contact you regarding the processing of your order

  • Improve our products and services

  • Send information to a gift card recipient

We may use aggregated data that does not identify you personally for any purpose, including, without limitation, research, commercial purposes or improving our Website. We may use your email address to contact you to respond to your inquiries, to provide notices to you or to give you information about our products or services.

Information We Share

We may, and have the right to, partner with another party to provide specific services for us, such as credit card processing, shipping, promotional or other support services. We will provide contact or other information necessary for the third party to provide these services for us. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services. 

We may share customer information with our affiliated companies. We may also share and cross-reference customer information with other companies that provide goods or services that may be of interest to you. If you prefer that we not share this information, please contact us to have your information removed. 

We may further share personally identifiable information with unaffiliated third parties if (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms and Conditions of Use or other agreements, or to protect our rights, property or safety, or the rights, property or safety of our users or others; (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g. in the event that we sell assets to another party, customer information may be one of the transferred assets); (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf; (6) the third parties provide goods or services that we believe may be of interest to you; or (7) the information is provided to such third parties as otherwise described in this privacy policy.

California Rights

Interwoven may disclose your personal information to third parties for their use in marketing to you unless you tell us not to. In order to opt out of such sharing or for further information please write to us at: Interwoven, LLC, 57 West 200 South, Ste 350, Salt Lake City, Utah 84101. Please be sure to include your full name, address, email address and specifically what type of information you do not want to receive. Please allow up to 10 weeks to process your request from the date of receipt. 


A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies may be used to enable us to track and target your interests for the purpose of enhancing your experience on our Website. Some cookies are deleted once you leave the Website while other cookies remain after you leave the Website so that you are recognized when you return to the Website (“Persistent Cookies”). We may use Persistent Cookies to enable us to provide services to you, including your order history, address book, etc. If you would like to deactivate our ability to analyze your browsing activity, please email us with the specific request to deactivate your cookies. If you reject certain cookies, you may still browse our Website; however, you may not be able to purchase or have access to all our products and services.

We may use third-party service providers to serve ads on our behalf across the Internet and sometimes on this Website. These companies may use information (not including your name, address, telephone number or email address) about your visits to this Website in order to provide advertisements about goods and services. This information is collected through the use of pixel tags or cookies. If you would like more information about this or your choices to not have your information used, please visit

Deleting or Changing your Information

To update your customer information, please email us or contact us at the address above. You can direct us to remove your name from our lists by contacting us by any of the above methods.


From time to time we may offer promotions, contests or sweepstakes on our Website. If you choose to participate, we may collect information including your name, age, address, telephone number, email address or other contact information. We may also request other information, some of which may be optional. Participation is subject to any official rules governing that promotion, contest or sweepstakes. The information may be used to conduct the promotion and for other business purposes which may include marketing and may be shared with our affiliates, vendors or third parties in accordance with these privacy policies and the official rules. 

Child Privacy

Our Website is not designed to appeal to minors, and you are required to be 18 years of age in order to use this Website or provide information to us. Therefore we do not knowingly attempt to solicit or receive any information from children under 18.


We use encryption technologies when transferring and receiving date from you through our Website. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you. Because data transmission over the Internet is never 100% secure, we cannot guarantee the security of any information you transmit to us from our Website and therefore your use of our Website is at your own risk.

You play a significant role in protecting your information. You are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password. 

If you need to communicate with us regarding your credit card or other payment information, please contact us at the address or email address above. 

We are not responsible for maintaining the confidentiality of any non-public information that you provide us or post on the Website. If there is information you wish to protect from disclosure to others, please do not provide it to us.

Notification of Changes

The use of your information is subject to the privacy policy in effect at the time of use. We may amend this privacy policy from time to time. We post the current effective date of this policy at the top of the policy. Changes to the policy will be posted in the revised privacy policy with a new effective date on our Website. We encourage you to periodically review our privacy policy, because by visiting our Website, you agree to accept any such changes.

Terms + Conditions of Use

This privacy policy is part of our Terms and Conditions of Use. Any dispute over privacy is subject to this privacy policy and our Terms and Conditions of Use. 


© 2014, Interwoven, LLC. All rights reserved.